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Are your products authentic?All our products are 100% completely genuine. As the only exclusive authorised UK distributor for Mashaer Perfumes, you can be confident that you are buying an original Mashaer product.
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Do you have other sizes apart from 200ml ?Currently we only stock Mashaer perfumes which are 200ml in size. However, we are expected to launch our 80ml range in early 2023 due to popular demand for travel purposes.
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Are the perfumes Unisex?Our perfume range are gender-neutral and are not bound to specific feminine or masculine fragrant notes. Our collection of unisex fragrances is composed of rare perfumes that unite man and woman in a shared story, a shared wake. A unisex fragrance to share with your other, where for both it will become their personal and unique scent. However, based on feedback from our loyal customer base, Tiffany and Maya are more popular with the ladies as it gives a fresh floral and sweeter sensation.
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What is the difference between Eau de Perfume, Eau de Toilette and Eau de Cologne?The main difference is the amount of perfume oil used in the formula. An Eau de Toilette contains less perfume oil and more water and alcohol than an Eau de Perfume. Depending on what you like in terms of the intensity of a fragrance, you can choose an Eau de Toilette, Eau de Perfume or Eau de Cologne where available. All Mashaer perfumes are classified as Parfum as they all boast a perfume concentration of over 20%. A Mashaer perfume is created to last for a minimum of 8 hours and beyond due to its high fragrance oil concentration, its sophisticated blend of Top, Heart and Base Notes and its high-quality ingredients.
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What are top, middle and base notes?Top notes provide the first scent impression of a fragrance once it has been applied to the skin. They are usually lighter, more volatile aromas that evaporate readily. The scent usually lingers for between 5 and 30 minutes. Middle notes, sometimes referred to as “heart notes” make up the body of the blend. They may be evident from the start, but will usually take 10-30 minutes to fully develop on the skin. They are the notes that classify the fragrance family (floral, fresh, woody, oriental, chypre, etc) Base notes are those with the greatest molecular weight. They last the longest and are also important as fixatives, that is, they help slow down the evaporation rates of the lighter notes, giving the fragrance holding power. Common base notes include oakmoss, patchouli, woods, musk and vanilla.
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How long can I keep my perfume before it “turns”?Some industry experts says that perfume should be replaced every year, but properly stored, perfumes should last much longer. Most perfumes will keep several years, some will keep many more years than that. To store perfumes properly, keep it away from heat and light. Also avoid direct exposure to air.
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How can I make perfume last longer on my skin?All other things being equal, perfumes evaporate more rapidly from dry skin. So, the best way to make fragrance last longer is using a fragrance-free moisturiser. Some people like to buy “matching” cream for their fragrance, but you can also use an unscented cream. You might also try a light mist to your hair, which is said to hold scents longer.
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Can perfume change my mood?Yes. Many people use fragrance as a lift for their spirits and there is even a name for the science behind this: “aromachology”. It’s been scientifically proven that different aromas can impact on mood and emotions and this is exactly what Mashaer stands for in the Arabic language – “Feelings” – This is one reason so many people now have a “wardrobe” of fragrances rather than just one signature scent.
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When will I receive my order?Here at Mashaer UK, we work very hard to make sure all orders placed before 3pm GMT are dispatched the same day and delivered next day for most UK regions. More delivery options available for our international customers. Standard shipping available, delivered in 3-5 working days. All parcels will be sent via a fully tracked service.
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Can I change or cancel an order?Once your order has been accepted into our warehouse, we are unable to make any changes to your order. We may be able to cancel your order if you contact us within 30 minutes of receiving your order confirmation (Monday - Friday 9am - 5pm), however this cannot be guaranteed.
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Why hasn't my order been dispatched?If you order after 3pm on a Friday, your order will not be dispatched until the following Monday (this can change in busy periods). Other reasons for delays in dispatch are: The product you have ordered could have gone out of stock. One of our Customer Service team will be in touch. Your order could have flagged up as a risk of fraud. In which case we will place the order on hold until we have investigated this further.
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What is your returns policy?Our returns policy offers you a right of return within 14 days from purchase. If more than 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging. More details can be found in our refunds policy.
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